ONBOARDING & TALENT ACQUISITION COORDINATION (Weighting 35%)

• Coordinate and deliver new hire orientations to enhance employee engagement and understanding of Startec's culture, policies, programs, and procedures.
• Manage onboarding activities, including preparing new hire documentation, arranging system access, and ensuring all onboarding requirements are completed to support a seamless new hire experience.
• Ensure all onboarding documentation is accurate, compliant, and completed in a timely manner.
• Assist hiring managers and the HR team throughout the hiring and onboarding process to ensure a positive candidate and new hire experience.

EMPLOYEE SERVICES & ADMINISTRATION (Weighting 20%)

• Prepare and maintain employee documentation, including employment agreements, compensation change letters, transfers, promotions, and termination documentation.
• Respond to employee inquiries regarding company policies, procedures, employment status, and HR processes.
• Support the implementation of approved employee lifecycle changes by preparing documentation and coordinating communication with Payroll and other internal stakeholders.
• Provide administrative support for employee letters, employment verification requests, and other employment-related documentation.

HUMAN RESOURCES RECORDS (Weighting 20%)

• Maintain employee master data using spreadsheets, tracking logs and ERP system.
• Update and monitor records for leaves of absence, certifications, and other employee lifecycle milestones.
• Support HR data integrity by maintaining accurate employee records, validating documentation, and resolving data discrepancies as required.
• Prepare and distribute routine HR updates, including employee status changes, leaves of absence, and terminations, to support effective communication and workforce planning.
• Ensure electronic and physical personnel files are accurate, organized, confidential, and maintained in accordance with record retention requirements.

LEAVES & BENEFITS ADMINISTRATION (Weighting 15%)

• Track employee leaves of absence and ensure all documentation is complete and appropriately communicated.
• Maintain and update manual leave trackers for various types of leaves (personal leave, disability, etc.).
• Provide administrative support for disability and leave management processes, including preparing documentation, completing employer forms, and coordinating information requests, as required.
• Respond to routine employee questions about benefits coverage, eligibility, and other employee perks.

• Share feedback on the effectiveness and completeness of HR policies and programs with the HR Manager
• Conduct research to support the improvement of HR policies and programs
• Assist with HR initiatives and special projects by preparing materials, maintaining templates, coordinating activities, and supporting implementation.
• Support the coordination and logistics for social committee events, employee appreciation initiatives, leadership & culture training, and other employee engagement related programs.
• Maintain employee emergency contact and anniversary milestones, liaise with IT to maintain accurate distribution lists.

• Certificate or Diploma in Human Resources, Business Administration, or related field preferred.
• 0–3 years of experience in an HR administrative, coordinator or other entry level role.
• Proficient in Microsoft Excel, Word, and Outlook (advanced spreadsheet skills are required).
• Strong attention to detail and excellent organizational skills.
• Ability to handle confidential information with integrity and discretion.
• Clear and professional communication skills (verbal and written).
• Proven ability to manage multiple priorities in a deadline-driven environment.
• Friendly, team-oriented approach with a willingness to support cross-functional initiatives.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.